Privacy Policy

Last Updated: 11/03/2025

Your privacy matters to 2757875 AB Ltd, DBA PowerRides.ca (“PowerRides.ca,” “we,” “our,” or “us”).

This Privacy Policy explains how PowerRides.ca collects, uses, discloses, and protects personal information obtained through our websites, phone communications, and related products or services.

By interacting with PowerRides.ca, whether online, by phone, or through affiliated partners, you agree to the terms described below and acknowledge that your personal information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Your Consent

By providing personal information to PowerRides.ca, you agree that we may collect, use, disclose, and retain it as described in this Privacy Policy and permitted by applicable law.

You may withdraw your consent at any time by contacting us at [email protected], subject to legal or contractual limits and reasonable notice. Doing so may restrict our ability to provide certain services or benefits.

2. Definition of Personal Information

“Personal information” means details about an identifiable individual—such as a name, email address, phone number, or financial information but excludes publicly available data or typical business-contact details.

3. Information We Collect

(a) Information You Provide

You may be asked to supply personal information when you:

• Apply for credit or financing

• Request a quote or submit an inquiry

• Purchase or register a product or service

• Subscribe to marketing communications

Calls with PowerRides.ca may be recorded for quality assurance and training. You can request not to be recorded by opting for email communication instead.

(b) Automatically Collected Information

We automatically gather certain technical data such as:

• Device type, browser, and operating system

• IP address and general location

• Date, time, and duration of website visits

• Pages viewed and links clicked

Technologies like cookies, pixels, web beacons, and session recordings help us improve performance, detect fraud, and personalize experiences. You can disable cookies in your browser, though some site features may not function correctly.

(c) Credit Reports

If you apply for financing, PowerRides.ca may obtain your credit report or score from a licensed credit bureau to verify eligibility. We may also share limited credit-related details with lenders or dealers for legitimate business purposes.

(d) Bank Verification

Using our Bank Verification System authorizes PowerRides.ca to securely retrieve your account and transaction history (excluding login credentials) for verification and credit-assessment purposes.

(e) Referral Transactions

If PowerRides.ca refers you to an external business (e.g., dealership, lender, or insurer), we may receive information about your transaction from that partner to maintain accurate records and improve service quality.

4. How We Use Your Information

PowerRides.ca uses personal information to:

• Process applications, orders, and payments

• Deliver and support products and services

• Manage your customer account

• Send relevant offers and communications (where permitted)

• Conduct analytics, quality control, and fraud prevention

• Comply with legal and regulatory requirements

5. How We Share Information

(a) Affiliates

We may share information within the PowerRides.ca group of companies for operational and administrative purposes.

(b) Referral Partners

Information may be disclosed to trusted partners (e.g., lenders or dealerships) to facilitate transactions. PowerRides.ca is not responsible for how these independent businesses use or protect your information once shared.

(c) Service Providers

We work with third-party vendors for functions such as payment processing, email delivery, analytics, and security. These providers are contractually bound to protect your information.

(d) Legal Compliance

We may release personal data if required by law, court order, or regulatory authority, or when necessary to protect our legal rights or prevent fraud.

(e) Business Transfers

In a merger, acquisition, or sale of assets, your information may be transferred under agreements ensuring continued privacy protection.

(f) All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. International Processing

Your information may be stored or processed in Canada, the U.S., or other jurisdictions. Data-protection laws may differ in those regions. By using our services, you consent to such cross-border transfers.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this Policy or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Protecting Your Data

PowerRides.ca employs administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, or disclosure.

Despite our efforts, no method of storage or transmission is 100 percent secure.

9. Your Rights: Accuracy, Access & Deletion

(a) Accuracy

Please keep your information up to date and notify us of changes at [email protected].

(b) Access

You can request access to your information or details on its use and disclosure by contacting our Privacy Officer. Reasonable administrative fees may apply.

(c) Deletion

You may request deletion of your personal data, subject to legal exceptions. We will verify your identity before processing such requests.

10. Non-Personal Information

Aggregated or anonymized data that cannot identify you personally may be used or shared by PowerRides.ca for analytical or commercial purposes without restriction.

11. External Websites

Our website may link to third-party services. PowerRides.ca is not responsible for their content or privacy practices. Review each site’s policy before sharing your data.

12. Policy Updates

We may revise this Privacy Policy periodically. Changes are effective once posted on our website. Please review the “Last Updated” date for the most current version.

13. Language Preference

This Privacy Policy has been prepared in English at your request.

Les parties conviennent et exigent expressément que cette Politique de confidentialité soit rédigée en anglais.

14. Contact Information

PowerRides.ca Ltd. — Privacy Officer

Address: 10205 110st Fairview Alberta, T0H1L0

Email: [email protected]

Phone: 1-368-380-2676

15. Cookies & Tracking Technologies

PowerRides.ca uses cookies and similar technologies for essential site functionality, analytics, and advertising optimization.

(a) Essential Cookies

These enable basic website operations—such as form submissions and secure log-ins—and cannot be disabled.

(b) Performance & Analytics Cookies

Used to understand how visitors interact with our site, helping us improve usability and content relevance. Data is collected in aggregate form.

(c) Advertising & Remarketing Cookies

PowerRides.ca participates in interest-based advertising programs operated by platforms such as Google Ads, Meta (Facebook and Instagram), and TikTok Ads.

These tools use cookies, pixels, and identifiers to deliver ads that are more relevant to you based on prior interactions with our website.

You can control these technologies by:

Adjusting your browser’s cookie settings

Visiting https://adssettings.google.com to manage Google Ads preferences

Visiting https://youradchoices.ca to opt out of interest-based advertising from participating networks

Disabling advertising cookies will not stop all ads but may reduce personalization.